frequently asked questions. | MyOnlineStore.

Why are there two versions of the ‘Terms and conditions’ in my online store?

updated: 4 May 2022

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How does a one-off direct debit or automatic direct debit work?

updated: 17 February 2016

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What to look out for when you change or transfer your domain to MyOnlineStore

updated: 25 January 2016

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How to obtain Google stars

updated: 13 March 2024

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How can I close my free online store?

updated: 7 April 2023

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How to hide a page in the navigation

updated: 25 January 2016

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Can I add HTML code?

updated: 25 January 2016

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In which format does MyOnlineStore export the stock list?

updated: 25 January 2016

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When is my payment due?

updated: 7 April 2023

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Is my preferred domain name still available?

updated: 7 April 2023

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Are there any other costs apart from the fixed monthly fee of €22, €34 or €66?

updated: 25 October 2022

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Can I manage my online store myself?

updated: 25 January 2016

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How to include images on a page

updated: 4 May 2022

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How to create a custom image (pixl)

updated: 25 January 2016

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Why are some emails marked as ‘Undelivered’?

updated: 25 January 2016

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Can I start selling my products immediately?

updated: 25 January 2016

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How to add cancellation and return forms

updated: 21 April 2023

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How to change the name of your online store

updated: 4 May 2022

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